600
guests
One guest list, as a spreadsheet or pasted text
Flight and ground operations software for DMCsImport your guest list. Track every flight. Plan the transfers.
Upload the air manifest, your list of guests and their flights, once. It becomes live flight tracking and check-in links for your airport greeters. On Growth and up, it also becomes a transfer plan that builds itself and follows the flights.
1
guest list, uploaded once
10 min
between flight checks around landing
7
days ahead that tracking can start
0
guests moved between runs without your OK
At arrivals
See who has landed before they reach arrivals.
Upload your guests and their flights once. It becomes live flight tracking, and check-in links for your airport greeters.
From one guest list to tracked flights and planned coaches.
Your client sends a list of people. What you need is a list of coaches. DMC Pilot does everything in between: it reads the list, finds the flights, watches them, and fits the guests into your own vehicles. It works the same for 40 guests on three flights as for 600 on 41. Two parts do the work: group flight tracking watches every flight on the list, and group airport transfers turn it into runs.
41
inbound flights
Imported, matched, and checked every 10 minutes around landing
18
transfer runs
Grouped by airport, time and hotel, in your own vehicles
01Flight tracking
Every arrival is tracked automatically.
Import the guest list, and DMC Pilot creates the guests and their flights. AI matches the columns when it needs to, and you review before saving. Each flight is then checked every 10 minutes around departure and landing. Delays, diversions and cancellations update the flight and flag the transfers affected.
- Import a spreadsheet or paste a messy list. Review it, then save
- Card and table views with estimated time, delay, gate, terminal and baggage claim, and a passenger list download
- Check-in links for greeters, with no account: they type their name, and a password if you set one. Devices stay in sync every few seconds
- Arrival progress shows on the program overview and on Client View
- A monthly allowance of tracked flights on every plan
Six minutes, no phone calls
What happens to the plan when one flight moves?
This is why one place works better than five separate tools. With separate tools, each line here is someone remembering to call or message, on the busiest morning of the program.
Group airport transfers, in depth- 11:47QY 208 is 40 minutes lateCaught by the 10-minute flight check
- 11:47Coach 03 needs reviewNever changed without you
- 11:52Pickup moves 12:10 → 12:50Approved by you
- 11:53The transport supplier gets the new pickupThey confirm it by email or in the portal
- 11:53Day sheet and Client View updateNobody retypes anything
02Airport transfers
Group transfers planned from the real arrival times.
“The flight is late: who do I call?” becomes a flagged run with its new pickup time worked out. Runs are planned for you, approved by you and sent to your own transport suppliers. When a flight moves, they are re-timed or flagged.
- Runs grouped by airport, time and hotel, in your real vehicles: seats, luggage, accessibility
- Guest-group rules the plan follows: allowed vehicle types, keep together, one party per vehicle
- Arrival runs grouped by terminal and meeting point, so guests landing at different terminals never wait for the same coach
- Guests with more than one hotel stay are dropped off and collected at the right hotel, night by night
- Suggest, approve, dispatch: you stay in control of every run
- A moved flight re-times a proposed run and flags an approved or dispatched one. No guest is moved between runs without you
- The supplier gets a pickup-change notice to confirm. Greeters board guests by run from a check-in link
- Every change posts to program chat, so the chat tells the story of the day
18 transfer runs, one afternoon, all in one place.
Transport companies are suppliers in your own network. Each one sees its runs in your supplier portal: the guests, by name or as a count, the meeting point and the timing. You see which runs are approved, dispatched and completed, without making a call.
Everything in flights & ground
Flight trackingEvery guest's flight, watched live.Airport check-inFor the airport team: search a name, tap Met or Boarded, and undo if needed.Growth and upAirport transfersTransfer plans built from the flights, for you to approve. When a flight moves, the pickup moves too, or is flagged if you already approved it.Growth and upDriver dispatchApproved transfers go to the transport company's portal: names, meeting point and times.
Flight and ground operations questions
Where does the flight data come from?
From a commercial flight data provider. DMC Pilot asks it for updates on a schedule; the airline does not send them. Status is checked every 10 minutes within three hours of departure or landing, hourly on the day and every six hours before that. Tracking starts up to seven days out, three by default. Delays, diversions and cancellations update the flight and flag the transfers affected. The board shows each flight's estimated time, delay, gate, terminal and baggage claim. Each plan includes a monthly allowance of tracked flights.
How are transfers planned from the guest list?
Arrivals and departures are grouped by airport and time, then fitted into the vehicles the program really has. The plan follows seats, luggage space, accessibility, hotel stops and the rules you set on a guest group, such as allowed vehicle types or one party per vehicle. Every run shows why it was built that way. Anyone who does not fit is listed with the reason. You approve every run before anything is sent to the supplier.
What happens when a flight is delayed?
A run that is still a proposal gets its new pickup time. A run you approved or dispatched is never moved by itself: it is flagged Flight Changed, and you re-time it or move guests between runs. The change posts to program chat. A pickup-change notice is drafted for the transport supplier, who confirms it from an emailed link or in the portal. Your team is alerted if nobody does. Changes under five minutes are ignored, and no guest is ever moved between runs automatically.
Do drivers need the app?
No. Transport companies are suppliers in your network. They see each dispatched run in their supplier portal, in your company's name: the guests (by name or as a count, as you choose), the meeting point and the timing. They open the portal with a code sent by email. Your team sees whether each run is proposed, approved, dispatched or completed. A changed pickup shows in the portal with a note that you will confirm it.
See an arrival day planned in a 30-minute demo.
On the demo we load a sample guest list live. Watch it become tracked flights, transfer runs and a dispatch to the supplier. Then we move a flight, and you watch the plan follow.