Group flight tracking software for DMCsTrack every guest's flight automatically.

Two ways, both on the Attendees tab. Import a spreadsheet (CSV, XLS or XLSX): the columns are matched for you, with AI when needed, and you check before importing. Or paste a messy flight list as text into AI Import, and check it row by row before saving. The same list then feeds tracking, airport check-in, transfers and Client View.

Every 10 minutes within three hours of departure or landing, every hour on the day, and every six hours before that. Tracking starts up to seven days ahead, three by default. Delays, diversions and cancellations update the flight and flag the transfers affected. The board shows each flight's expected time, delay, gate, terminal and baggage belt. Each plan includes a number of tracked flights per month. On the Billing page you choose what happens after that: extra flights are billed, or tracking of new flights pauses.

A link or a QR code for your airport team, with no account needed. The greeter types their name, and the link's password if you set one. Then they search by name or group and mark guests Met as they come out of arrivals. Every phone on the link updates every few seconds, and taps made without signal wait on the phone and sync later. A link can cover one flight, an airport's arrivals or departures, a set of transfers or an activity. Boarding guests onto their transfer is on Growth and up. The count shows on the program summary and in the arrivals on Client View.

No. DMC Pilot asks a commercial flight data provider, on the schedule above, and only for flights that still have a guest on them. Checking an imported flight number with the provider does not count toward your tracked-flight allowance.