Your client watches the program instead of asking about it.
A live, branded, password-gated window where your client watches their own program unfold: arrivals landing, the day proceeding, their approvals one tap away. Cost and margin are structurally invisible.
A single link that stays current
Create the link
From the program's Client View tab: set the password, share separately, revoke whenever. No client accounts exist to manage.
It fills itself
Arrivals from Flight Tracking, the schedule from the itinerary, advisories from the War Room's guest-safe channel: no one maintains the cockpit.
Approvals close in place
Menu upgrades, program changes: the client approves in the window, and the approval lands in the record, not in a thread.
The buyer has a legal obligation. You become the answer to it.
Under ISO 31030, the international travel-risk-management standard, employees on an incentive trip are traveling for their employer, and the employer is expected to know where they are, communicate clearly, and respond to incidents. Most corporate buyers cannot do any of that on the ground. A DMC running on DMC Pilot can hand them arrivals visibility, an advisory channel and an auditable record, which turns a compliance anxiety into a reason to hire you.
- Attendee-scoped: the client sees their people, nothing else
- Status over surveillance: data minimization by design
- Advisory channel carries no internal detail
- Built on the same RLS + audit architecture as the rest of the tenancy
Client Cockpit questions
What does the client see in the cockpit?
Arrivals progress from live Flight Tracking, today's schedule, travel advisories, and the approvals waiting on them, updating in real time over the same realtime layer the ops team uses. It reads as calm competence, because it is the actual state of the program.
What can the client never see?
Vendor cost and margin: structurally. Client-facing surfaces read from a boundary that carries the client charge only; the internal numbers do not leave the tenancy. There is no toggle to get this wrong.
How is access controlled?
A magic link, password-gated, revocable at any time from the program's Client View tab. No client accounts, no invitations to manage, and an audit of the link's lifecycle.
Why does this win renewals?
Because the buyer's alternative is 'trust me, it's handled.' A live window, “612 of 840 landed, everyone accounted for”, makes the DMC's work continuously visible, and it answers a duty-of-care obligation (ISO 31030 puts incentive attendees squarely in scope) that the buyer currently cannot meet through their DMC.
See it on your own programs.
A 30-minute walkthrough with the team, on data that looks like yours. Sales-led onboarding: we load your catalog, your vendors and your first programs with you.